REPAIR POLICIES
Warranty
All controller repairs come with a 2 month warranty, and all console repairs come with a 3 month warranty. If your device has the same problem within that time we will repair it completely free of charge. Please know that using another repair service, attempting to repair or modify your device yourself, or using certain 3rd party products (especially chargers) may void this warranty.
Transparency
All repair costs are up front, if we discover an extra repair is necessary in the process of fixing your switch or joycons we will tell you before fixing it. This way you always know exactly how much your repair will cost before receiving your bill!
At Fault Damages
If a technician with ReLoved Electronics causes an error that results in damage to your device it will be corrected free of charge. In the event that actions taken result in the Device becoming unusable (possible with some repairs), we will purchase you a new device free of charge. This is an extremely unlikely situation, to date we have never made a Console unusable for a client.
Abandonment
Because of our limited space, any console or property left with us for over 90 days will be considered abandoned. This time period only starts once our team has contacted you to let you know your device is ready to pick up. Abandoned consoles will be considered the property of ReLoved Gaming.
PAYMENT METHODS
Visa
Mastercard
PayPal
Cash
A 10% Tax will be added to the total cost of your services and parts